![]() Move the mouse on the mousepad to see if the computer recognizes the device.If the PC still doesn’t recognize the mouse, you can try a different USB slot. ![]() ![]() Some USB ports may stop recognizing devices over time (depending on how other devices configured the port). It is also possible that you didn’t properly insert the dongle into the USB slot.īy using a different USB port, the device may start working again. Remove the dongle and push it into the slot as far as is possible, while not applying undue force. If the software does not detect any devices, it may point to faulty hardware.If the Logitech mouse still doesn’t register with the PC, you’ll need to check the software settings.The dongle should slip into the port without a lot of resistance, and if you inserted it correctly, the entire metal part should not be visible from the USB slot. Using Driver Support to Manage All Device Drivers This is only if the device still has a warranty, which can be between one and three years, depending on where you bought the mouse and which model you are using.Īs Logitech provides a warranty with the device, you may need to take the mouse to the retailer or contact Logitech support to find out how to fix or replace the faulty unit.
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